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TLC Privileges

Welcome to TLC Privileges, a package of additional services, facilities and inclusions available to exclusively to members. The Privileges packages have been specifically designed to ensure that your experience of residing in our home is comfortable, entertaining and enriching.


TLC Gold Privileges

If you choose to reside in our Gold Privileges area, you will receive the very best that our home has to offer. The rooms in the Gold Privileges area of our home are accompanied by a package of benefits that are not available in our mainstream areas.

Residence in a Gold Privileges attracts an additional daily fee, that will be incorporated to your monthly account. The benefits of Gold Privileges are offered as a complete package, and do not vary depending upon your use of a particular facility or service.

The range of facilities and services that Gold Privileges members enjoy are subject to a safety assessment and availability, but can include:

  • the highest quality interior designed furnishings in rooms, lounges, and dining areas
  • additional in-room facilities including a king single bed with luxury bedhead and quality linen, recliner chair, PIN coded safe, telephone handset (service fees apply), tea & coffee making facilities, and an in-room refrigerator
  • an expanded choice of meals served in our dining room, including hot breakfast
  • your choice of beer, wine, or soft drinks with main meals
  • exclusive fortnightly pre-dinner cocktails and canapé
  • a pillow menu to ensure your optimal comfort
  • a welcome gift on arrival
  • exclusive outings and events (ticket costs and venue admission fees may apply)
  • complimentary wash & blow dry, men’s haircut, or beard trim each month
  • complimentary labelling of your clothing
  • complimentary tagging and testing of your electrical equipment
  • complimentary in-room access to the Foxtel Standard Aged Care Package
  • monthly personal training session with our physiotherapist (by appointment)
  • two visitor WiFi access passwords
  • a third membership to TLC Healthcare Rewards, in addition to your two complimentary memberships
  • a dedicated Resident Liaison who will assist you with your customer service needs

If you are interested in residing in a Gold Privileges rooms at our home please speak to your Resident Liaison.

Contact your Resident Liaison


TLC Silver Privileges

Silver Privileges membership attracts an additional daily fee, that will be incorporated to your monthly account. The benefits of Silver Privileges are offered as a complete package, and do not vary depending upon your use of a particular facility or service.

The range of facilities and services that Silver Privileges members enjoy are subject to a safety assessment and availability, but can include:

  • a pillow menu to ensure your optimal comfort
  • a welcome gift on arrival
  • exclusive outings and events (ticket costs and venue admission fees may apply)
  • complimentary wash & blow dry, men’s haircut, or beard trim each month
  • complimentary labelling of your clothing
  • complimentary tagging and testing of your electrical equipment
  • complimentary in-room access to the Foxtel Standard Aged Care Package
  • monthly personal training session with our physiotherapist (by appointment)
  • two visitor WiFi access passwords
  • a third membership to TLC Healthcare Rewards, in addition to your two complimentary memberships
  • a dedicated Resident Liaison who will assist you with your customer service needs

If you are interested in obtaining Silver Privileges membership please speak to your Resident Liaison. 

Membership of Silver Privileges is for an initial membership period of 12 months. After the initial 12-month membership period, you to can opt to cancel your membership by providing our Resident Liaison 30-days notice in writing.

Contact your Resident Liaison

 

 

View TLC Privileges Terms and Conditions